Merchandise
Many merchandise items are produced on demand. Refunds or exchanges for buyer's remorse, wrong size selection, wrong color selection, duplicate orders, or change of mind may be unavailable unless required by law.
Damaged or wrong items
If an item arrives damaged, defective, misprinted, or materially different from what was ordered, report the issue promptly through the support path on this website with order information and photos where relevant.
Processing
Approved refunds are normally returned through the original payment method where possible. Processing time depends on the payment provider, bank, card network, and fraud or compliance checks.